Refund policy
Return Policy for Beauty Culture Spa & CultureWellness
Returns and Refunds
We want you to be completely satisfied with your purchase. If for any reason you're not, we offer returns within 14 days from the date you receive your order.
Return Eligibility Requirements:
- Items must be returned within 14 days of delivery
- Products must be in original packaging
- Items must be unopened and unused
Return Process:
1. Contact us at info@beautyculturespa.com
2. Package your item securely in its original packaging
3. Ship the item back to the return address provided by our team
Refund Information:
- Full purchase price will be refunded upon receipt and inspection of returned items
- Original shipping costs are non-refundable
- Return shipping costs are the responsibility of the customer
- Refunds will be processed to the original payment method
If you have any questions about our return policy, please contact our customer service team.